Privacy Policy

Introduction

At Gorilla Kleen, we respect and protect the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or request our services.

Information We Collect

We may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Property address
• Service preferences

This information is typically collected when you fill out a contact form, request a quote, or communicate with us via our website, phone, or email.

How We Use Your Information

We use the information we collect to:

• Provide and manage our pressure washing services
• Respond to inquiries and customer service requests
• Improve our services and customer experience
• Send service confirmations, reminders, and follow-ups
• Offer promotions or updates relevant to our services (if you opt-in)

How We Protect Your Information

We take data security seriously and implement measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of data in a password-protected CRM system
• Encryption of sensitive information entered through our WordPress website
• Regular security updates and monitoring of our website to prevent unauthorized access
• Restricted access to customer data, limited only to authorized personnel

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:

• With trusted service providers who assist in operating our business (e.g., payment processors, marketing platforms), under strict confidentiality agreements
• When required by law, to comply with legal obligations or protect our rights

Your Choices

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience and track website performance. You can adjust your browser settings to decline cookies if you prefer.

Contact Us

If you have any questions about this Privacy Policy or wish to update your personal information, please contact us:

Gorilla Kleen
📍 2036 20th St., Sarasota, FL 34234
📞 941-952-1000
📧 [Insert email address]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: February 12, 2025